rtho782

£450 or so direct from them, shipped from AU. I fitted it myself.

We now have very similar looking bikes Skids, between the identical colour, screen, brake disks, etc!!! Today I fitted an MCCruise electronic Cruise Control system. Very happy with it, and hopefully makes me less likely to get points. It's slightly surreal having the bike go along without me being on the throttle, but works really well.

The bike came back today. Complete contrast from last time, the bike is gleaming, the brakes feel like they have just been serviced, the handbrake actually works (never bothered using it before anyway lol), and most importantly the bike goes into gear and, you know, rides!! SBF even replaced the battery, which I wouldn't have expected them to do (I was aware it was on it's way out, it had been sat for 4m after all). I think in the end it was the servo that puts it into gear (which had been tested by Honda but, who knows what happened) 31300-KVZ-631 that fixed it. This whole process has been an emotional journey, but, we've reached the end and I finally have a motorbike and nothing else matters :DD

Annnnd they didn't call me tonight as agreed. I suppose it was too much to hope for. I'm erring towards refund on this now. I honestly give up, and after over 3 months it's having a significant effect on my mental health.

So, Superbike Factory called me yesterday and were very apologetic (although that doesn't change the fact that they took over 8 weeks to not repair my bike). The ECU has already been changed, new keys coded, no difference. The sidestand switch was the first thing I looked at and tested myself before it even went to a garage. The diagnosis attached shows were they got to and pointed the finger to the ECU, but this has not changed anything. It seems next step is to change the shift control motor, P/N 31300-KVZ-631. It's going back to SBF tomorrow, and hopefully I am getting a loan bike. Will find out for sure tonight what is going on. diagnosis.pdf

This guy seemed to have a similar issue, but it was never resolved....

Superbike factory's head of retail was supposed to call me today, of course I have heard nothing. Submitted the bike details to we buy any bike, as I mean, at this point what else am I supposed to do with it? Even Honda don't seem to have any ideas on what to change/replace/look at next. Honda UK customer service is useless.

That's what I'm now asking for, but obviously I'd lose out on all the money I've spent on upgrades (Seat, suspension, etc) This is actually starting to put me off motorbikes in general. If this one goes, I won't be getting another one of these. Finding post 2012 DCT bikes is a nightmare anyway/

So, I bought it from Superbike Factory Ltd in Macclesfield. https://superbikefactory.co.uk/ It broke down on 23rd April. It went to Honda in Bury for fault diagnosis, they said it needed a new ECU. SBF initially offered £250 compensation, I rejected this and threatened court action. On the day of me submitting court action, literally while I was filling in the forms, SBF then offered to collect the bike and repair it. They collected it on 1st June. They took ages about repairing, and returned it to me today, just over 8 weeks later, and over 3 months since it broke. They say they have replaced the ECU, but then, they also said they PDI'd it and test rode it, which must be a lie because the bike doesn't go into gear and there are literally panels missing, panels not fitted correctly, and the crash bungs are back to front.

Bike was finally returned to me this morning, after 8 weeks. The same fault is present. Some of the plastics are missing. The crash bungs are on backwards. None of the plastics are fitted correctly, some of the clips are broken. Looks like it's time to go to court.

Bike should finally be being returned to me next week (this has been over 2 months now!!) I have a suspicion as the dealer have had to cut new keys (supposedly to match the old ones) rather than coding the old keys to the new ECU, that they have replaced the ECU with one they have pulled from another bike or something. While I don't really mind if this is the case, how would I be able to confirm that TCS etc is working? (e.g., it could be a pre-2012 ECU)

So the bike was yesterday collected from Honda, and is going back to the selling dealership, who after much pushing are going to repair the fault at no cost to me. I'm only out the diagnostics cost, so all in all this tentatively seems like a result! Will post back when it's fixed...

Thanks, I spoke to these guys who said they can't help, but they suggested I contact some people in the Netherlands who they think might be able to. I have done that, waiting on responses. Also trying to push the selling dealership and the credit card company on it.

Hm, I have a diagnosis from the dealer which has convinced me moreso that it is indeed the ECU. Still annoying, obviously. I'm in liaison with the original purchasing dealer about it, as I don't think it's reasonable to expect a 2nd hand bike of this age and price to die so thoroughly so quickly, and as the ECU isn't a maintenance item and is designed to last.... many years, it has to be due to some sort of manufacturing defect. I'll let you know how it goes!! Good idea, but the 2nd UK based one doesn't do motorbike ECUs and the other is in Australia!! I can't seem to find a motorbike equivalent in the UK.

Just spoke to Honda UK who are completely uninterested and unhelpful, and seem to think that the dealerships are nothing to do with them and not their problem as "they are independant!!"